FAQ

On the back of your receiver there is a pinhole button, please stick a pen or needle into this slot. When done, this preforms a reset to your module and it should be working back to normal. If the remote still doesn't work please contact us and we will resolve the issue.

A valved exhaust system allows you to control the sound of your exhaust with the push of a button. We've included audio with the valves closed and open so you can hear the difference. When you open up the valves, using the supplied valve controller, this exhaust gives your car a menacing growl and when the valve is closed your car sounds almost completely stock.

Some Orders can take up to 8-15 days to be processed before shipping out, catback systems are made to order which can increases the shipping time. Although we try to have every product in shop ready to go. SHIPPING TIMES North America -> 7-14 Business days Europe-> 7-14 Business days Asia-> 2-8 Business days Oceanic-> 2-10 Business days ​ We have experienced faster and slower times. We always send our packages via Express.

- There is a small customs fee that you will need to pay via UPS/DHL/FEDEX after the product was shipped. - Buyer is responsible to pay for all customs fees.

We do accept exchanges and they follow the same conditions as returns. - The item must have been sold on our online store - The item shouldn't have been used in any way - The item should have in its original packaging with all the tags etc. - The return or exchange request is made within 30 days of delivery To request an exchange, please submit your request via "contact us" form. A member of our support staff shall respond as soon as possible.

All orders purchased from Wolfsrohr come with a 1 year warranty. To claim warranty on a faulty product please email your date of purchase with the invoice number. You can also check our Warranty Policy for more information.

If you wish to cancel your order, you can send an email or call customer support.

Once you have placed your order you will not be able to make modifications on the website. Please contact our customer support team through 'contact us' form for any modification of the order.

Once your order has been shipped, you will receive an email and an Text notification with details of the order. You can track the shipment by clicking on the link provided in the email.

We use third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholders’ data is stored, processed, and transmitted securely by using the industry-standard encryption technology.

We currently only support the following currencies for charging our customers in their local currencies: AUD, More in Works. If your credit or debit card use another currency, then you will be charged in AUD, depending on the website you are on. Your bank may apply the corresponding conversion rate of the currency you choose as per their policy. Please check with your bank for exact charges.

No, for more details please read our returns & exchange policy. Or Feel free to contact our support agents through email or contact us form for more details.